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Excerpt
Brookfield, Stephen and Stephen Preskill. Discussion as a Way of Teaching: Tools and Techniques for Democratic Classrooms. (San Francisco: Jossey-Bass Publishers, 1999).
KEEPING TEACHERS' VOICES IN BALANCE In this chapter we turn our attention to the roles, responsibilities and actions of the discussion leader. If students are going to feel that discussion invites them to develop and express their ideas in an unpressured way, then the discussion leader must find a way to teach that is neither too dominant nor too reserved. Although discussion leaders sometimes interject new material or introduce leading viewpoints from current scholarship, this should be done as sparingly, dialogically and concisely as possible. As we stress in chapter (3) lectures can be delivered in a way that discourages students from merely echoing the views of the teacher. Teachers should share their knowledge and understanding in discussion only to help students to gain a personal and critical perspective on what is learned, not to show off in front of them. At the same time, the leader should not be so reticent that the students lack any basis for understanding new ideas, or are constantly attempting to second-guess her outlook and beliefs. Democratically inclined teachers are frequently silent in discussion, curbing the compulsion to say all they would like to say in the interests of promoting engagement and participation. Still, they do have a responsibility to teach - to guide the process of conversation, to invite student involvement, to express a point of view, to foster critical commentary, and to model the dispositions of democratic discussion. Whether actually speaking or not, discussion leaders must remain highly alert and active, constantly on the lookout for ways to encourage students to contribute and to help them make comments that respond to their classmates' observations. No matter how sensitive or careful we are as teachers, however, the problems of speaking too much or too little, too forcefully or too tentatively, are always there. Before going any further though we wish to issue one strong caveat. We believe that achieving the perfect balance of teacher to student talk is impossible. We can never achieve a point of exact equilibrium where everyone in the group feels we are speaking for just the right amount of time. However, we do think it is possible to be closer to, or further away from, this ideal position. Our voices can definitely be more or less out of balance. This chapter will examine some of the assumptions and practices that help teachers keep their voice more, rather than less, in balance.
One of the authors of this book is known for being an especially passionate teacher. His eagerness to share his knowledge and to stimulate lively exchanges of ideas is evidenced in his loud and enthusiastic voice and excited, even zealous, reactions to his students' contributions. Many of his students profess to enjoy this sort of teaching, favorably citing in course evaluations his enthusiasm and obvious love of subject matter. In recent years, however, it has come to his attention (thanks to information gained from the CIQ) that although this kind of teaching is appreciated by some, it tends to discourage the participation of others. They are intimidated by his loud, brash manner and are inhibited by an enthusiasm that strikes them as forced or artificial. They also find it difficult to contribute their views because the discussion moves too quickly or because the teacher seems intent on filling up all the available talking space by reacting to virtually every student comment. This example goes right to the heart of the problem of when discussion leaders' voices are out of balance. In many cases, teachers dominate quite unintentionally and with the approval and collusion of students. They receive praise from many students for exercising a high degree of control over what and how they learn. This kind of control emerges instinctively and naturally, without much reflection or scrutiny. Teachers teach the way they were taught, and often their best classroom experiences were dominated by the presence of highly charismatic and passionate teachers. Such teachers offer high entertainment value, are greatly prized and frequently expect their students to emulate them. They are less focused on helping students develop their own understanding of the subject matter, and rarely willing to share the spotlight with others in the classroom. In what ways does too much commentary on the part of teachers limit learners' participation? Under what circumstances does too much enthusiasm actually constrain some students? And how can the instructor's passion and knowledge be used as a bridge to student participation and engagement, rather than as a barrier to involvement? There is no simple resolution to these questions. It is undeniable that teachers possesses knowledge, expertise and experience that the students frequently lack. To this extent, we have power. As hooks (1994, p. 187) writes, power itself is not negative, coercive or abusive - it depends on how it is exercied. In students' eyes teachers have attained their position by virtue of their erudition and scholarship in a particular field. To pretend otherwise is seen by students as false humility, naivety or an attempt to abdicate one's professorial responsibilities. But a teacher's knowledge and power can be used in a variety of ways. Certainly, it can distance the teacher from her students and underscore her superiority. Sometimes, however, it can be used to enlighten students and arouse their interest in the subject matter. At other times it can be a springboard to a more collaborative and student-centered learning process. We believe that the teacher's authority must be viewed as a means to promote student growth. It can be employed most constructively to inspire students, to help them find their own voices, to model a commitment to critical conversation, and to honor the individual and collective knowledge that students invariably hold. We also believe that enthusiasm is generally desirable as long as occasionally it's balanced with periods of calm restraint. Teachers who are unremittingly ebullient about everything that transpires in the classroom come across as affected and undiscriminating. To more introverted students this constant display of enthusiasm is artificial and exhausting. Since they can never match this Robin Williams-like level of improvisational energy when they come to speak, and since it requires a degree of strength and confidence to interrupt a teacher who is bouncing off the walls in enthusiasm, students slip easily into the role of passive audience. Struggling to find a balanced voice involves teachers in researching when this kind of high enthusiasm is appropriate and desirable, and when silence or a greatly subdued tone is more suitable. Furthermore, being responsive to the diverse personalities and learning styles that are encountered in classrooms requires teachers to vary their ways of communicating. One reason we commit ourselves to democratic discussion is because we think it helps students find their own voices and develop their own understanding of the subject matter. One of the first steps teachers can take in the pusuit of balance is to recognize student knowledge and experience. By drawing on the collective wisdom found in all classrooms, everyone benefits. Students learn more, develop appreciation for how widely knowledge is distributed, and come to understand that learning is a social process. Although education may take many forms, we believe that the most meaningful and memorable learning occurs when people have a shared, communal experience, guided by teachers who are at least as interested in getting to know their students as they are in helping them to master the subject matter.
Why do some teachers feel compelled to speak so much in discussion ? Let's look more closely at the unwitting tendency of some teachers to dominate the discussion. We think there are five reasons why this happens:
1. Teachers misunderstand the nature of knowledge But education also involves illuminating these disciplinary discourses by connecting them to the everyday experience of people from diverse communities. This means specifically that we don't really understand a topic until we have had the opportunity to see how our own experiences - our personal troubles in C. Wright Mills' (1956) words - intersect with what are perceived to be the wider society's public problems. Although we shouldn't allow our personal experiences to define our understanding of the issue or topic, neither should we allow received research or theory to determine completely our approach to the subject matter. Knowledge is not something that is held by individuals regardless of context and relationships. It is shaped and altered by the different environments in which it is constructed. Instead of being acquired by autonomous agents it is made cooperatively and held in common (Davis and Sumara, 1997). Since learning conceived this way is largely a social process, pedagogies that take the social nature of learning seriously tend to be more successful. Students give witness that when they have opportunities to discuss, critique, and relate the material to their own lives, it becomes more meaningful and memorable, more connected to their understanding of the world. They also report that when learning is social, and discussion widely used, their educational experiences tend to be more satisfying and more likely to be something they would choose to reexperience in the future (McKeachie, 1978; Bruffee, 1993).
2. Teachers are Unclear about the Purposes of Education
3. Teachers Succumb to the expectations of others This myth is so widely held it probably can never be entirely overturned. Even teachers who have a different, less authoritarian view of the instructor's role are frequently conditioned by the "collective patterns of expectation and behavior" of their students (Davis and Sumara, 1997, p. 114). When an teachers attempt to set a new standard for learning and teaching, the expectations held by colleagues and students inevitably constrain their freedom of action. Our actions are not wholly determined by these expectations, but they often constitute a formidable barrier to changing norms and expectations for classroom interactions. Our view is that teachers who dominate the class by filling every vacant conversational space with the sound of their voices, prevent students from learning. A skillful teacher uses her voice and knowledge to enhance students' participation and understanding. Conceived this way, skillfulness means working tirelessly to get students talking to one another. There is nothing passive about this role. It requires teachers to be active listeners and participants, constantly on the lookout for new connections, new understandings, and new constructions of the familiar and the obscure. Both of us are occasionally criticized by students for not speaking up more in class. A typical comment we hear is "You have so much to share and yet you contributed so little. I'm all for student participation but you know more than me. I think you cheat me by not interjecting more of your ideas." Although we are probably guilty of being too absent from some discussions, we think this criticism also indicates that we have done a poor job of communicating the facilitative role we are attempting to play. We do not see ourselves as the class' repository of knowledge. Our responsibility is to model the dispositions of critical discussion while also assisting the class in collaboratively exploring the material to be learned. We want students to speak and think with as much clarity and rigor as possible, and to accomplish this in a setting that is collaborative and deliberative. How much we actually contribute to the discussion as individuals is not the issue. Our voices are not, by definition, the most important. They are but two of many that are heard in the complex mix of contributions that constitute the discussion. Until teachers, students and other community members understand the need to blur the distinction between teaching and learning, viewing them as part of a continuous whole, it will be difficult to challenge successfully the dominance of the teacher's voice.
4. Teachers Underestimate the Students These assumptions about students can be badly misguided. First, students may know a lot more than they're given credit for. Adult learners in particular have a vast storehouse of experience and a reservoir of practical wisdom that can add immeasurably to any class. The point is that teachers must leave plenty of room for students to show what they know. Second, even when students are poorly prepared or seem to lack knowledge, what they need more than anything else are opportunities to hone their skills of speaking, listening, writing, and thinking. They will miss these opportunities if the instructor attempts to do too much of the speaking and thinking for them. Furthermore, as we noted in Chapter (1), when people come together to explore complex issues they often reveal a depth of knowledge and a collective wisdom that greatly exceeds what they might have appeared to be capable of as individuals. What we're really advocating here is that teachers adopt the kind of methodological belief about students capabilities that we described in chapter (7). As we approach a new course let's assume that students do know, and can do, a great deal. And let's ask ourselves what does it mean for our teaching if we credit students with ability and skill ?
5. Teachers Overestimate the value of their own contributions In general, reticence on the part of the discussion leader is a virtue. The leader's contribution can interrupt the momentum of a stimulating exchange or get in the way of a student who is speaking up for the first time. It can also effectively steal the spotlight away from a student who has worked through some difficult ideas. If the teacher is an active but relatively nonverbal participant the discussion can become focused on the ideas of the students and their struggle to make meaning. This goal is almost certainly more valuable than whatever the teacher might want to say. It takes work to know when to maintain silence, and sometimes it's necessary to intervene. But if the focus of instruction is really on the students' efforts to learn and understand, then deference to their ideas and opinions (by staying silent) is one of the discussion leader's greatest strengths.
In general, this is a much less common problem than that of teachers saying too much. The professional socialization of teachers and the expectations of students make it far more likely that teachers will dominate classroom discussions than that they will withdraw from them. Still there is sometimes a tendency among teachers striving to encourage greater participation among students to become overly passive. Teachers who are excessively reserved can cause students to feel that they are losing their intellectual bearings. This badly undermines the inclination to learn and leads students to become obsessed with second-guessing the instructor's beliefs. This can be discouraged by teachers being forthright about their intellectual positions and ideological stances. But there is one major proviso to this. When sharing our ideas with students we must model a rigorous critical scrutiny of them. Students must see us consistently applying the same standards of critical analysis to our own ideas as we expect them to apply to theirs.
As in the case of teachers who dominate discussions, teachers who are overly reticent share some mistaken understandings about the conditions that promote learning. These are four in number.
With a certain level of ambivalence, we have stated that when in doubt teachers should keep silent. However, we have also argued just as strongly that this does not imply passivity. Teachers must be active listeners, carefully tracking what students say so they can intervene when necessary to keep the discussion moving. This intervention may be a simple one-word prompt or nonverbal gesture. It may call for a question or supportive comment. Or it may mean doing nothing more than continuing to be an alert member of the group. However, if the criteria for judging whether or not good conversation is occurring include the amount of participation on the part of students, their willingness to be constructively critical, or their ability to make claims that are supported by evidence, then teachers will have to model these behaviors. Students need to see teachers taking responsibility for getting participants talking and thinking, collaborating and critiquing. Benjamin Barber (1993) writes about three forms of leadership - founding, moral and enabling - that have relevance for teaching through discussion. Although enabling leadership is closest to the sort of teaching we have advocated (and the kind Barber most strongly endorses for a democracy) we believe that founding and moral leadership must sometimes precede more participatory approaches. Founding leaders establish a structure or introduce a process that makes broad participation possible, but in doing so they initially play a quite active role. They do this to help others become able and willing to contribute. Moral leaders model behaviors conducive to democratic participation and they enact what they later ask their students to do. Moral leaders also inspire people to get involved and to develop such a strong commitment to participation, cooperative deliberation and mutual respect that they eventually cannot imagine participating in a class that is structured any other way. So although an important goal of discussion is to promote student participation and group problem solving, the means to that end may at different points require instructors to take strong pedagogical leads.
We have said it repeatedly, but we will say it again: whatever students are asked to do must first be modeled and demonstrated by the teacher. This responsibility requires teachers intermittently to dominate the proceedings. When students are called on to share their stories, critique their own work, or summarize what has been said so far, these skills must first be demonstrated - often repeatedly - by the teacher. This establishes credibility with the students and lets them see what a reasonably good performance looks like. If we expect students to do something capably, we should be able to model it capably as well. We know that students learn from us but we also hope that when they try to emulate us the quality of their work surpasses our own.
Embedded in both the preceding paragraphs are claims about the proper purposes of education. As important as it to get students talking, especially to one another, just doing this is not the end of the story. We believe that discussion groups are crucibles for democratic process. They help students learn to think through problems in collaboratively, to work with others so that the group's interests transcend that of any one person, and to encourage their peers to grow as members of a deliberative community. Unless teachers are clear about these purposes, they may be inclined to remove themselves prematurely from the discussion, particularly if student participation is high. Although it is desirable for teachers' voices to be less and less present in discussions as the semester progresses, they must look for signs that the discussions are truly productive before absenting themselves too much. These signs include: a willingness on the part of students to critique their own and others' ideas; a tendency to use both personal experience and scholarly authorities to support their claims; a habit of posing questions to their peers for clarification and elaboration, rather than waiting impatiently to add another comment; and an inclination to use discussion to show appreciation to others and to affirm the willingness to participate.
In the last chapter we maintained there is nothing inherently wrong with lecturing. Near the beginning of this chapter we said that teachers have scholarly knowledge that is useful to students. There should be a way, either through occasional short lectures, or in the course of interactions with students, to share this knowledge concisely. Teachers experienced in democratic theory and process can be very effective in using this knowledge (for example, by asking provocative questions at key moments) to create the conditions for highly participatory discussion. Finally, we know that one of the reasons people go into teaching is because they can't wait to communicate what they've learned. They take great pleasure sharing some important ideas or telling a story that has meant a great deal to them. Although it's very easy for teachers to overdo this and to satisfy their performative impulses by turning their students into captive audiences, there should be a place in even the most democratic and open of classrooms for teachers to share their knowledge. However, this expression of knowledge should always serve to foster student participation, group deliberation, and communal learning.
Some Suggestions Avoid Impromptu Lecturettes Many, perhaps even most, teachers in discussion-oriented classrooms think nothing of interrupting conversation to launch into a ten or fifteen oration on a topic that emerges from the group's exchange. This impulse to deliver impromptu monologues should be avoided at all costs. Because they are extemporaneous they sometimes tend to be bad lectures. It takes a great deal of skill to lecture dialogically in the manner described by Shor (1993). You must be well versed in the subject of the discussion, have listened very carefully to what students have said, and be able to draft an outline of your comments in your head while still facilitating the discussion. Impromptu lecturettes also interrupt the flow of the conversation, inhibiting some students and intimidating others. If you want to address a point that arises in discussion control the impulse to respond at length and instead make a note to yourself that you will deal with it later. Carry a notebook around to jot down your reactions to the discussion, so you can organize your thoughts for a presentation of these reactions at a more appropriate time. Incidentally, in calling on teachers to avoid impromptu lecturettes, we want to repeat that we are not saying they should refrain entirely from participation. Intervention is sometimes necessary to move the discussion going, but it should be in as protracted a form as possible.
As we have shown throughout the book, the CIQ is a useful way to get information about classroom process. If students think the leader is dominating discussion, or staying too removed, they will say so in the CIQ. Since the CIQ is anonymous it is the likeliest source of frank information about your dominance or reticence. But even in the CIQ students are sometimes reluctant to be critical of their instructor. Just because the CIQ indicates nothing about your voice being out of balance doesn't guarantee that at some level this problem doesn't exist.
Having their practice videotaped feels artificial to some teachers who freeze as soon as the VCR record button is pressed. If you're someone who can't stand to look at a video recording of yourself, an audio recording will probably do just as well. The point is to be able to see or hear for yourself how much you control the course of discussion, or how much you remove yourself from the exchange of ideas. Look for the relative percentages of student-to-student talk and teacher-to-student talk. Watch out for those times when you interrupt or stall conversational momentum. Are there moments when your reluctance to intervene actually prevents students from keeping the discussion going or from making sense of difficult concepts. When does your silence strengthen the interchange and when does it get in the way of constructive engagement?
Another tactic that may work in cases in where you fear you are dominating is to maintain a written record of who speaks. This keeps you so busy that you are less prone to excessive participation. It also alerts you to how many students speak between your own comments. If you like to intervene try making one comment of your own for every four of five that students make. Of course, how much you participate depends not just on the number of students who get involved but also on the thoughtfulness and continuity of their collective deliberations. Interestingly, one of the residual benefits of this strategy is that a permanent record of the class's discussion is created which you can analyze to improve subsequent discussions. If you don't like the idea of keeping this written record yourself, you may want to ask one or two students to do it for you. This presents a number of advantages. First, it frees you of the responsibility to maintain this record. After all, monitoring and facilitating discussion is very hard work even when you don't say anything. Being able to give your full attention to the course of the conversation and to attend carefully to the substance of what individuals say, is a real plus. Second, students who assume this responsibility (which we advocate be rotated) are sensitized to the conversational dynamics of the classroom. It helps them see who is dominating and who is silent and how the teacher's participation affects these variables. Third, putting students in the interesting position of enlightening you about your tendency to be too controlling or laid back shows how much you respect, and depend on, their judgment. Still another variation on this strategy is to ask a colleague to observe a class and check for participation patterns. Of course, this should be someone you trust, as you may well have to face data that is painful to confront. Observers should be familiar with the tensions of keeping the teacher's voice in balance, even someone with experience struggling with this in their own practice. The advantage of this method is that when complete outsiders keep a record of the participation patterns in the class they are unlikely to be biased by a knowledge of its constituent personalities.
With the help of the record created in the suggestion above, minutes of each class can be generated. Students can take turns to write up and xerox these minutes for the rest of the group. If these minutes are distributed on a regular basis, they can contribute to the group's sense of continuity. Notes from previous discussions become the basis for new conversations. Minutes can be used as a substitute for in-class summaries, since they eliminate the need to spend class time recalling previously covered material. If teachers keep the minutes they can add written responses to student questions or elaborate on some of the topics raised in the discussion. Although teachers may still want to give brief lectures, minutes provide a space for them to write what they were going to say, leaving more time for the students to grapple directly with the readings or the ideas explored in the minutes.
As mentioned in the previous chapter, it is often a good idea to take a break from general discussion to give students a chance to reflect silently on what has been said. A reflective interlude allows students and teachers to note problems or contradictions, to consider unarticulated points of view, and to identify new directions for conversation. Students take a few minutes to jot down their thoughts about these matters and when everyone is ready the teacher reopens the discussion by inviting people (especially those who have not yet participated) to read some of what they've written. This slows down the often breakneck pace that heated discussion can activate. It gives students time to think about the ideas that have been exchanged, and it reminds teachers to curtail their participation for the sake of the least aggressive members of the group. It is a helpful check on discussions that are limited to only one or two perspectives and that are dominated by only a few people, particularly if one of those people is the discussion leader.
Of course, the surest way to prevent teacher dominance is to remove the teacher from discussion altogether. This is most effectively done by dividing the class up into the kinds of small groups we discussed in chapter (6) and by giving group members two responsibilities. These are to stimulate as much participation as possible and to hold each other accountable for mutual comprehension of the topic. What this does not do, however, is address the issue of teachers who are perceived to be too reserved. One way to handle this is to encourage the teacher to migrate from group to group, spending at least a few minutes with each one.
Balance is one of the keys to good discussion. When one or two people dominate the exchange of ideas, then the benefits for the whole group are greatly diminished. Similarly, when groups identifiable by gender, race, class, or ideology completely withdraw from the discussion, then the range of ideas being explored is greatly reduced. Of course exact balance is impossible, but attention to who's speaking and who isn't is one of the crucial elements in making discussion work. The teacher's first concern, however, should center on her own patterns of participation and how these are contributing to, or detracting from, the efforts of students to deliberate together. Here is a checklist of questions to keep in mind as you continue the struggle to keep your voice in balance.
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